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| Security Services Center employs a state-of-the-art central station and monitoring center that makes sure that all traffic is handled efficiently. Behind this technology we have professional personnel who understand the security business and can tailor a program of services to meet your business needs. |
We offer dealer answering services for incoming messages and
outgoing pages. All calls are answered with your company name. All alarm call backs and dispatches are with your company name. |
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Our computerized monitoring software
which includes Novell, Windows 2000 server and Windows XP gives us immediate access to alarm signals,
notification lists and any information needed to handle any emergency. We offer complete dealer access to all your customer data including test results, account data and any reports that you might need. We accept and support all major digital communicator formats including SIA and Ademco contact ID and most of these formats support Two-Way sound. We maintain triple redundant computer systems including Novell and Windows NT server networks. These units stand ready for use in any emergency, including power or phone line outage. |
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Most
central stations give you one receiver phone number for your communicator
to dial, we have complete backup receiver lines, with SSC your
communicator dials two numbers, the second number is our cellular
connection, if our hard lines go down for any reason the cellular
connection takes over. Some alarm dealers have made the move to us for our detailed reports, including opening and closing reports, these can be mailed to you or your customer on a daily, weekly or monthly basis, open/close reports include times, dates and user names All telephone conversations incoming and outgoing are recorded.
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